Ascend employees are the heart and soul of our company, and every employee changes lives with their hard work. We hope you enjoy getting to know one of our employees in this profile.

As the senior operations manager for BoardVitals, based in New York City, Lynell Wagenman gets to work with every part of the business unit while she leads customer support, manages their ACCME accreditation and continuing education programs, as well as relationships with various external partners. In doing so, she’s seen just how diverse and vibrant the BoardVitals team is, while still being close-knit and collaborative.

 

Q: What’s something you’ve done that most people haven’t done?

I am a classically trained opera singer. I hold a master’s degree in opera and I’ve sung across the US and Europe.

 

Q: What’s the best thing about the city you live in?

New York City truly is the center of the universe. There is never a lack of things to do – whether it’s live music, theatre, sports, museums, or dining, there is always something new to explore! I will also never get over that I can catch a Broadway show whenever I want.

 

Q: What is one career lesson you’ve learned?

Work smarter. You can accomplish much more with a plan of action than if you let your day run you.