Employee Spotlight: Danielle SchaefferFebruary 6, 2020
From her home office in Auburn, New Hampshire, Danielle Schaeffer places intense focus on providing national accounts customers with everything they need to use Jones & Bartlett Learning products.
As a manager of institutional sales for Jones & Bartlett Learning, Danielle and her team provide solutions to national accounts customers like large online schools. Solutions can be as simple as a book for a course or more involved, like a complete program build or custom content development. Every school is different, which Danielle says keeps her days interesting. She sees her role as supporting her team’s efforts with these accounts, helping to drive projects forward internally, executing contracts, and support the team in whatever ways she can.
Q. What’s the greatest piece of advice a mentor has given you?
A. Being in sales, our goals are driven by finding solutions for customers. In my first role as a new manager of a small team here at Jones & Bartlett, another director gave me the following advice: “At the end of the year you don’t want to look back and feel like you left anything on the table.” It’s important to find the ideal solution to help each client.
Q. What is your favorite thing about the business unit or department you support?
A. I love my team members! They are creative, thoughtful, passionate and fun people who really care about their customers and Jones & Bartlett Learning. I feel so lucky to have the opportunity to work alongside them every day.
Q. What’s something you’ve done that most people haven’t done?
A. Last year I participated in the Loon Mountain Race. Loon is a ski mountain here in New Hampshire, and the running race is 6.6 miles up, with the last quarter mile going up a double black diamond trail. If you aren’t familiar, look it up! It is known as one of the country’s toughest mountain races.
Q. What’s the best thing about the city you live in?
A. I live in Auburn, New Hampshire. It is a beautiful little town with a lake in the middle. The lake is drinking water for the adjacent city, so you can’t swim, but it’s lovely for kayaking and fishing. There is also a great trail system all around the area for biking and running. You feel so far away, but are only 10 minutes from the city and an airport.